Support
Need help with WayChat? Get in touch — we reply as soon as we can.
Frequently asked questions
What is WayChat?
WayChat is WayMaker's private messaging cockpit for travel managers. It brings every guest WhatsApp conversation, trip itinerary, FAQ, and to-do into one place, with AI-assisted draft replies and to-do suggestions that you review before use.
How do I get access?
WayChat is invite-only. Access is granted by a WayMaker administrator. If you should have access but can't sign in, write to jett@waymakeragent.com.
I didn't get my sign-in / invite email.
Check your spam folder and confirm the email address is the one WayMaker invited. On the login screen you can request a new sign-in link. If it still doesn't arrive, contact support.
Are the AI replies sent automatically?
No. AI suggestions are drafts only. A manager reviews and edits each one and decides what is actually sent to the guest. You are always in control of outgoing messages.
How do I turn off notifications?
Manage push notifications in your device's Settings → Notifications → WayChat. You can also review notification preferences inside the app's settings.
How do I delete my account and data?
Request account deletion from the app's settings or by writing to jett@waymakeragent.com. See the Privacy Policy for what is deleted and what may be retained for operational or legal reasons.
How do I contact support?
Write to jett@waymakeragent.com. To help us respond quickly, include your device model and iOS version, and a short description of the issue.
See also: Privacy · Terms of Use